Q. How many trips in a day can an Uber driver do?
A. Average 8 trips a day
A. Average 8 trips a day
A. Driver has to pay the fine.
A.HE is penalized Rs 500 below 85% acceptance rate. Acceptance rate is no of trips received vs no of trips picked.
A. Driver should coordinate with repair executive and follow the instruction. NOS available on dashboard
A. Driver should change the stepony and repair the puncture tyre on approval
A. Car runs in 2 shifts, 12am to 12pm and onwards.
A. Driver is supposed to use the home option post 10 o clock for their respective shifts.
A. Should put a tube after taking approvals from team.
A. Driver will be tagged with the partner/reliver residing nearby, accordingly he has to follow team’s instruction for changing.
A. NO, driver has to manage form cash collected from customer while driving.
A. Driver has to upload bills on VISTA app (designed by company)
A. Aadhar card, Pan card, DL.
A. Everest Fleet Pvt Ltd will assist in creating Uber ids.
A. It generally takes 4-5 days to process
A. Yes, On COT sharing basis
A. Till your employment tenure with the company
A. No other facilities other than company accommodation.
A. No additional furniture or fixtures other than available in the room
A. Yes, a short training of around 30 to 45 mins, giving details of Uber app and ET
A. Yes, we have a trained and qualified team to solve their queries and support them
A. Yes
A. If the device is lost or stolen it is debited from the driver.
A. Drivers will get payouts on monthly basis, credited directly to bank account.
A. Driver will keep the cash with himself and use it for filling CNG, fuel and toll.
A. There are multiple possibilities of issues here like USB, Mobile device, Car socket, Battery, Charger. Once the issue identified driver can coordinate with the support team and react as per instruction provided.
A. Driver can ideally take 4 leaves a month, leaves will be mutually decided by team and driver.
A. In case of any emergency leave driver has to inform the team before the shifts starts, or else will attract Rs 1000 penalty
A. Collecting exact fare from customers is drivers core responsibility, however failing to do so driver can raise a complaint with uber team will assist him in doing so.
A. Driver should wait till 11:30 for the reliver to respond. In case he is still unable to reach. He should call the team and follow instruction
A. Driver can create one before he receives his first payment, or else company will assist him in creating a new account
A. Driver can see its weekly statement on VISTA app. Further in case of query he can try and resolve it over a call with concerned authority. Problem still persist he can visit the office and get it resolved
A. Driver has to pay on customers behalf. Driver has to pay Airport and Sea link tolls for others car has a toll tag.
A. Driver can only cancel a trip after reaching to the pickup location and customers does not turn up.
A. Company does not have any interim mode of payments and also no advance policy
A. Driver will have to use Google maps while driving uber for pick up and drop facility.
A. Driver is expected to resolve it by himself and get the car to the garage. Car will be repaired under insurance and nominal amount of Rs 1000 will be debited to driver.
A. Team will help in arranging a towing van, driver is expected to wait and accompany the van till garage and pay the towing amount, which later will be reimbursed
A. Driver is expected to review al the audit parameters oriented him at the time of training and follow it at the time of changing via VISTA app
A. Driver is expected to review al the audit parameters oriented him at the time of training and follow it at the time of changing via VISTA app
A. Driver is supposed to ensure that he starts the car after checking everything in car. Any negligence is drivers responsibly.
A. Driver will be debited for any kind of vehicle misuse or misconduct or tempering with CNG bills. Company can also put his payouts on hold.